Friday 14 December 2012

Hosted IVR and Avaya Predictive Dialer Software


Hosted IVR is something that helps you to easily create applications for web-based interactive voice response. With Hosted IVR, you do not need any form of programming to create the above applications. The fact that no programming is required makes Hosted IVR extremely affordable and easy to use. However, since no programming is required, you might be wondering how Hosted IVR comes about. With Hosted IVR, your IVR is configured from a website that easy to use. There are numerous online companies and websites that offer Hosted IVR, so you can use their IVR API for your own. All you are required to do is fill in a form from the website and you will get your IVR.

In addition, you can also update your IVR easily form these websites. Since the IVR is hosted on another website, getting it will be affordable. In addition, though you are getting the IVR from another website, you have the freedom to customize it in any way that is suitable. From this regard, it is noted that Hosted IVR is affordable and has unlimited options.

Avaya predictive dialer software is a type of predictive dialer. This type of dialer is mainly used by professionals. It is used in establishments like telecommunication companies and banks among others. Avaya predictive dialer software is recommended by most professionals, because its features and services are exceptional. The software is used by more than 1,000 of the world’s call centers, which together contact more than a billion customers each year. It is an established fact that most of the Fortune 500 telecommunication and banking companies use Avaya predictive dialer software. The best thing about this software is that it eliminates over 97% of busy signals. With the software, no calls will go unanswered or will get picked up by answering machines. The software has been established to be the most predictive dialing service today, so it is no wonder that it is trusted by many companies.

 For additional information about Avaya predictive dialer software log on to http://www.promero.com/call_center_software/predictive_dialer.asp.

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